Easy returns

Return Policy:

  • Customers have 7 days after receival to file for a refund 
  • Refunds are only made once all items have been received and inspected.
  • To start the return process please send us an email to ellezhandbags@outlook.com with your name and order number, along with the reason for the return.
  • You may purchase your return label at your preferred shipping store; we do not refund return expenses
  • Returned items must be without any signs of wear. Signs of wear include but are not limited to: makeup stains and fragrance odors. 
  • We reserve the right to refuse returns for any reason